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The Points Guy on MSNDelta Air Lines slams AI pricing 'misinformation,' says it's not using customer data
Delta Air Lines fired back at lawmakers this week, disputing claims about its use of artificial intelligence in pricing fares.
Delta exec says AI pricing model is dictated “by market dynamics and vigorous competition” and does not rely on personal data.
In a letter to three senators, Delta said some of the conversation on its use of AI “has created confusion and misinformation ...
Delta Air Lines asserts it does not use artificial intelligence for personalized ticket pricing after criticism from U.S.
The two airlines were once partners, but are now competitors. They’re also involved in a dispute over the “Virgin” airline brand, which both carriers have different ties to.
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