Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Oct 21 (Reuters) - Amazon.com (AMZN.O), opens new tab has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices for failing to issue refunds or ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class action litigation targeting its return policy. Plaintiffs filed a class action ...

An Amazon Prime delivery van and a FedEx Ground van on a Seattle street. The two companies are expanding their rekindled partnership into returns. (GeekWire File Photo / Todd Bishop) Amazon and FedEx ...