The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.
The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform ...
MarTech on MSN
Salesforce acquires Fin, formerly known as Intercom
Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...
Fin’s AI agent resolves complex customer queries autonomously across channels such as live chat, email, WhatsApp, SMS, phone, ...
Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.
June 15 (Reuters) - Salesforce said on Monday it had signed an agreement to buy autonomous AI agent platform Fin for about $3 ...
Salesforce will acquire Fin for $3.6 billion to expand AI customer service capabilities and accelerate adoption of autonomous ...
Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...
Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...
Salesforce Inc. is going all-in on artificial intelligence agents with this week’s announcement of Agentforce 360, an enterprise-wide platform that infuses agents into nearly every application the ...
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