95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

Want to get started with chatbots on Facebook Messenger but don't know where to begin? Here are 11 ways to get in the game and earn sky-high engagement. With a Messenger bot, you can scale your ...

There are many chatbot courses out there now that chatbots are a very popular customer service tool. What is a chatbot and why are they important? Well, we’ll tell you about that in a little bit. The ...

If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, ...

Forbes contributors publish independent expert analyses and insights. I cover female entrepreneurship, visibility, and personal branding. Nov 04, 2019, 06:50am EST This article is more than 6 years ...

Before today's AI boom, a snarky little bot was already winning over instant messenger users. Its origin story is a trip ...

Chipotle Mexican Grill next week will introduce Pepper, a "concierge bot" that lets customers place orders through Facebook Messenger. Staring on June 22, customers can activate Pepper by clicking on ...

The social media network has refined its policies to cement how often - and when brands can communicate with users. In the past restricted these practises in the platform’s early days fearing users ...

Cole Haan has worked to streamline the customer service process and reduce friction in online purchases with its notification feature on Messenger. The company's success with its chatbot comes at a ...

IBM created a chatbot for the Wimbledon tennis championship that uses its Watson artificial intelligence (AI) technology to answer visitor questions through Facebook Messenger. The bot will give fans ...

The Indiana Pacers partnered with GameOn Technology on an official team chat application on Facebook messenger that fans can now interact with to get real-time news, information, videos and ...