The CULTIVATE Compass starts to take shape with the launch of the Library of Citizen Engagement, the first of five planned tools People playing the "Future of Food Sharing" card game during the ...

The landscape of public sector contact centers is undergoing a profound transformation, evolving at an unprecedented pace thanks to rapid advancements in artificial intelligence. These vital hubs of ...

Governments at all levels have been urged to implement urgent reforms that deepen citizen engagement, strengthen ethical governance, and promote responsive leadership as the foundation for Nigeria’s ...

WGLT joins four other Illinois-based newsrooms for the Healing Illinois Reporting Project, “Democracy Lives Here.” This ...

Citizen experience (CX) lies at the heart of delivering effective and equitable government services. As agencies embark on modernization efforts, InterVision’s ConnectIV CX™, powered by Amazon Connect ...

An error has occurred. Please try again. With a Lewiston Sun Journal subscription, you can gift 5 articles each month. It looks like you do not have any active ...

Patriotism in the modern era is increasingly defined by action rather than symbolism. Beyond public displays of national pride, it now encompasses economic contribution, community engagement, security ...

Temitayo Isaac Odeyemi does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

A new major cancer care report has made use of a “citizens’ jury model” that experts say could help inform other parts of healthcare policy. The citizens’ jury report From Lived Experience to National ...

A small group of residents will get a detailed crash course on Fairbanks North Star Borough operations over eight weekly sessions as the borough launches its inaugural North Star Citizens’ Engagement ...