QUESTION: We are always looking for examples and processes to help us in administrative lean thinking -- especially removing waste and adding value. Any thoughts? ANSWER: First, kudos to the reader ...

You have big, ambitious goals and even bigger dreams. But how do you get from where you are now to making those dreams come true? The answer may surprise you: By aiming for just 1 percent improvement.

PROCESS IMPROVEMENT TOOLS AND METHODS AI holds transformative potential across Army operations—from logistics and maintenance ...

In an era of digital disruption, IT organizations need to move faster. Given this, should CIOs be active enablers of continuous improvement? Several years ago, I reviewed ITIL Version 3.0. When I got ...

As a follow-up to my last column, 'Must Have' Metrics for Continuous Improvement, the next must-have metrics are first pass yield (FPY) and rolled throughput yield (RTY). While most companies I visit ...

Continuous improvement can be a very valuable discipline, but it can also be deadly trap. So it would be useful to know which it is, in any given situation. Here is how. First of all, imagine you are ...

Small businesses often have difficulty competing with larger competitors that are able to mass produce products at low costs. Continuous quality improvement is a business management system that ...

Today, I consider what techniques you, as Chief Compliance Officer (CCO), can use to create continuous improvement in your compliance program. As the Department of Justice (DOJ) stated in the 2019 ...

The Office of Continuous Improvement has a library of Lean resources available for loan. Below is the list of resources that includes books, DVDs and workshop materials. These resources cover the ...