The travel giant notified customers that their personal data, including names, emails, physical addresses, phone numbers may ...

Data has become the core language of leadership, enabling faster decisions, sharper strategy, deeper customer insight, and ...

Crypto exchange Kraken says it's being extorted over stolen customer data, but won't yield to the criminals or negotiate.

The matter came to light after portions of customer information, including names, phone numbers and purchase histories, were recently circulated on social media, months after the alleged breach.

Estrella Insurance is enhancing how it protects customer information with the rollout of a 24/7 security operations center and advanced real-time threat detection systems, reinforcing its commitment ...

Travel booking platform Booking.com has confirmed that hackers accessed customer information following what it described as ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

Kraken Crypto faces extortion over internal system data. Learn how the firm is handling the situation and protecting users.

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...