Architects pride themselves on redesigning structures to help us better meet our goals. When stairs slow movement of inventory out of the warehouse, architects replace them with a ramp. When plans ...

The ability to communicate, sell, realize and expand the value your offering delivers to prospects and clients has become the basis of differentiation and competitive advantage in B2B. Why? Selling ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

Vodafone Spain has expanded its technology supply agreement with Amdocs to modernise its customer relationship management (CRM) system and maximise the benefits and return on investment from its ...

The Commonwealth Bank's rebuilding of its front-end customer management system was a complex technical undertaking, but one of the most important aspects of its successful deployment was paying close ...

Thursday, February 11, 2016: Kenya Commercial Bank (KCB), One of East Africa’s largest banks, has commenced the use of a new Electronic Customer Relationship Management System aimed at improving ...