Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.

More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. This week I, and many of the Moor Insights & Strategy team, ...

Dell Technologies on Tuesday announced it's updating its cloud data protection portfolio with a new backup service, as well as expanded services for Google Cloud and AWS customers. First, the Dell EMC ...