Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Last month at the NRF 2021, Microsoft announced a new Cloud for Retail service, among other updates for its Dynamics 365 platform. A couple weeks later, the tech giant made available the release wave ...

Manish Goyal, Co-Founder of Dynamics Square, drives digital transformation via AI & Dynamics 365 with 17+ years of proven experience. Renewing enterprise software licenses can be a hectic experience.

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...