A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. For most guests, this question is routine and met with a straightforward ...
Most hotel stays don’t fall apart because of major problems. Employees tell us it usually comes down to one small oversight ...
A hotel employee's routine reminder to a guest about checkout time turned unexpectedly inappropriate when the man said he'd only pay his bill if she agreed to go on a date with him. The hotel worker ...
NORWALK, Ohio (WJW) – Norwalk police said a female employee was violently attacked by a guest just days after he checked in. That guest, 33-year-old Eric Carroll, is now back in prison, facing ...