80% Of Mobile Banking Chatbots Fall Short. How Can Banks Fix Them

Bank mobile chatbots remain fast but stupid, with most failing to answer even basic questions. Here's how banks can upgrade their mobile experiences.

T-Mobile customers realize their favorite support reps are now AI

T-Mobile's T-Force support was famous for its human touch, but customers are finding out that AI chatbots are taking over the ...
Forbes

Pew: More Than Half Of U.S. Teens Use Chatbots To Help With Homework

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. New research from Pew Research Center paints a detailed picture of how U.S. teens are using ...
Cal Alumni Association

How Chatbots Could Be Influencing Your Morality

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...
Los Angeles Times

Google and Character.AI to settle lawsuits alleging chatbots harmed teens

This is read by an automated voice. Please report any issues or inconsistencies here. Google and Character.AI, a California startup, have agreed to settle several lawsuits that allege artificial ...
The New York Times

Are A.I. Therapy Chatbots Safe to Use?

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to regulate them as medical devices. Psychologists and technologists see them ...
The Atlantic

When Chatbots Break Our Minds

In this episode of Galaxy Brain, Charlie Warzel explores the strange, unsettling relationships some people are having with AI chatbots, as well as what happens when those relationships go off the ...
Hosted on MSN

AI chatbots are not your friends and experts say you should worry

AI chatbots now promise companionship, coaching, and even therapy, wrapping complex algorithms in the language of intimacy and care. They are marketed as always-on confidants that remember your ...
The New York Times

What Teens Are Doing With Those Role-Playing Chatbots

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...
Opinion
Psychology TodayOpinion

Chatbots Can Talk, but Parents Can Connect

GenAI has entered teens' lives faster than many parents realize. While policymakers rush to catch up, what teens need is genuine connection with parents and other trusted adults.
techtimes

How Businesses Use AI Chatbots to Generate More Leads and Boost Revenue

AI chatbots for business have shifted from simple support tools to frontline revenue engines that engage visitors the moment they land on a site. By combining natural language processing with ...