Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

When working on business process improvement, it is easy to start by thinking about "how to make things more ...

I want to make my daily work easier.With that in mind, I add new features. I automate tedious tasks. I fill in the gaps with ...

Creating efficient workflow processes should be a primary goal in any company. One way to problem-solve and make improvements in the workplace is to create a process improvement team. Whether it ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

We’ve all experienced painful processes. Maybe it was a process that made everyone on your team miserable. Perhaps a process made customers unhappy, or caused costs to rise and profits to fall.

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

In my years of process improvement work, I've identified some problems that hinder the achievement of excellence. These are likely not unique to my experience and I want to share them with you, along ...

A borrowed tool from the factory floor is quietly transforming how hospitals in the world's poorest countries understand ...

Process improvement is often described in operational terms: streamline workflows, manage variation, eliminate waste, optimize revenue, and drive greater value to our customer. In healthcare, we ...