A recent trend in the analysis of texts goes beyond topic detection and tries to identify the emotion behind a text. This is called sentiment analysis, or also opinion mining and emotion AI. Sentiment ...

Learn about market sentiment, its key indicators such as VIX and moving averages, and explore real-world examples to help you ...

Customer sentiment is the emotional tone or attitude expressed by customers toward a brand, product or service. Understanding this can give companies a significant advantage in shaping business ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

Sentiment analysis, sometimes referred to as opinion mining, is a natural language processing (NLP) approach used to identify the emotional tone of a body of text. Organizations use it to gain insight ...

Sentiment analysis tools can help organizations go behind a customer's words and dig into their emotions -- a valuable asset to strengthen the customer experience. Sentiment analysis is a rapidly ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. Customer feedback is great. But how do you turn that feedback ...

Understanding patient feedback is essential for maintaining positive relationships with patients and improving your healthcare business. Sentiment analysis is one method healthcare professionals can ...