The global BPO was named the Global No. 1 leader in AI & Analytics and Social Media CX Services, as well as the No. 1 Leader across Europe & U.K. in all four categories of the 2021 Quadrant Reports ...

Sitel and ClientLogic, two leading providers of business process outsourcing, have completed the merger they announced in October 2006 and have taken the name Sitel. The combined entity is a single ...

Given its fast-rising status, Brazil has become an increasingly lucrative market for contact center companies. Sitel has been in Brazil for more than ten years and its comparatively ‘early’ entrance ...

NASHVILLE, Tenn.--(BUSINESS WIRE)--Sitel, a leading global customer care outsourcing provider, announced today the grand opening of the Company’s Glasgow, Kentucky contact center facility, which is ...

NASHVILLE, Tenn., Dec. 2, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced plans to hire more than 11,000 new team members by the end of 2014 at customer experience ...

IT services company Sykes Enterprises Inc said on Friday it has agreed to be acquired by privately owned peer Sitel Group in a deal valued at $2.15 billion. Adds details on deal, background June 18 ...

The global BPO leader will hire 1,000+ positions in Greece in 2021 to support client growth and serve 24 languages through its state-of-the-art MAXhub, a reimagined contact center dedicated to ...

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today announced it has been recognized as a leader in both the Information Services Group (ISG) ...

June 18 (Reuters) - IT services company Sykes Enterprises Inc said on Friday it has agreed to be acquired by privately owned peer Sitel Group in a deal valued at $2.15 billion. Sitel Group's offer of ...