Most organizations still have some type of a business telephone system (formerly called a PBX, more often called a communications server or cloud-based system). That system typically falls under the ...

Ooma Office delivers nearly all the features a small business could ask for in a VoIP PBX, at a very affordable price. Every business must interact with its customers via the telephone at some point.

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A private branch exchange (PBX) is a telephone system that ...

If the strange times in which we’re living have proven anything, it’s that the way we do business will never be the same again. And with this new paradigm that is seeing large portions of the ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s what you should consider.

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When was the last time you gave a thought to your business phone system? Perhaps the last time there was an outage? If your company’s roots go deep, it’s possible that you’re sitting comfortably with ...