Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

The barometer I often give our customers to gauge if their conversational AI is any good is painfully simple: is it good at conversations?

Advertising is entering a new phase as OpenAI begins testing ads within ChatGPT, marking a significant shift for one of the ...

The sooner an organization realizes this as an architectural imperative, the sooner they will be able to capture the ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. AI makers are considering shutting off conversations that seem ...

NVIDIA PersonaPlex runs real time with listener signals and low overlap delay, helping callers feel heard while you resolve tasks more quickly.

None of us could have predicted where the global pandemic would take us, but the year 2020 created more digitalization than the past decade. Today, small and large enterprises are finding themselves ...

The customer data infrastructure powering most enterprises was architected for a world that no longer exists: one where marketing interactions could be captured and processed in batches, where ...

epocrates, a drug reference and clinical decision-support app, developed an AI assistant feature that gives clinicians quick, concise answers about prescription medications to aid in clinical decision ...

SoundHound AI is growing rapidly, but its stock continues to send investors on a roller-coaster ride.