Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in ...

Carnival Cruise Line passengers John Harrison and his family of eleven recently learned a harsh lesson about Enhanced ID. They showed up at the cruise port in Galveston, Texas, expecting to quickly ...

A few days before Christmas, Robin Shermon was shocked to learn about the PayPal Key in the most terrible way. That’s when she found that a hacker had created a PayPal Key for her and made a $2,000 ...

Cruise passengers beware: Royal Caribbean will cancel your cruise if you have any unpaid balance after your contract’s due date. That’s true even if the balance you owe is small. One unaware couple ...

Maybe you’ve chosen to fly on the same day as your cruise, and things went off without a hitch. But for Marcelino and Julieta Bautista, that’s a gamble they lost. They redeemed a free Norwegian Cruise ...

Regular readers of Consumer Rescue know that our advocacy team tackles many fiascos involving car rentals. From surprise damage charges to accusations of grand theft auto, we’ve seen it all. A ...

Could you be accused of causing costly damage to your next rental car even if you didn’t do it? Several hours after returning his Budget rental car Derek Melber found out the answer to that question.

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.

A Carnival cruise ship passenger says a beauty shop in Nassau somehow extracted $30,000 from her and her husband during a port stop. They’re the latest victims of the free facial scam to contact me in ...

On the last night of her recent Royal Caribbean cruise, Amy G. bought a beautiful diamond ring on the ship. She was quite pleased with her purchase – especially ...

What if you sent $500 to the wrong person by mistake using Zelle — and that stranger refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself. Using ...