Partnership gives ECCs access to purpose-built Voice AI automation, AI-enabled QA, training, and call guidance to modernize operations and optimize resources. 9-1-1 centers face increasing call ...

Fire, emergency medical services and law enforcement will conduct a multi-agency emergency response training exercise from 6 a.m. to 2 p.m. today at Peninsula College.

Iowa State researchers are working with Polk County Emergency Management to develop an online, multiplayer training game to help emergency forces plan and practice their disaster responses. AMES, Iowa ...

Almost five months ago to the date, Zeek Dziekan was lying on the ground, after getting shot in the chest. The D.C. firefighter who found himself on the other side of an emergency call told 7News his ...