She says her Amazon account was locked after a refund dispute over damaged luggage. NBC 7 Responds helped fix it.

The deadline for eligible Amazon customers to file claims as part of its Federal Trade Commission settlement is coming up ...

There are, to be generous, a few teething problems with Amazon.com Inc.’s recently upgraded AI shopping bot, “Rufus.” When I ...

Alexa+, the next-gen version of Alexa, is free for Prime members and is already seeing a 3X increase in Alexa+ assisted ...

Amazon employees say layoffs, AI, and return-to-office rules have reshaped their jobs in recent years.

Amazon may be fined by Miami-Dade County for 2-year closure of its Homestead, Florida, facility, which the company said will ...

The shift from running your team well to leading the enterprise is the hardest one most executives will ever face. Few get ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the ...

From the newly announced AI Tech Lab to Rufus, Zeba Khan, Director – Consumer Electronics, Amazon India, explains how the ...