Decagon AI Inc., a customer support startup, has raised $250 million in a new round of funding that triples its valuation to ...

During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would ...

WhitBEE, a self-service AI-Powered chatbot that can answer questions, guide visitors to the right resources and make finding ...

The service is available on Korean Air's official website and mobile app, supporting 13 languages, including Korean, English, Japanese, French, Russian and German. Korean Air said it plans to expand ...

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

New York, New York - January 20, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has released an announcement outlining ...

What began as a simple attempt to delete an account quickly spiraled into a frustrating marathon of chatbots, customer ...

Sophisticated chatbots use machine learning, natural language processing, and large-language models to handle more complex ...

What started as a simple click to delete turned into a time-consuming battle with chatbots, customer service, and outdated ...

DataDome Bot Protect supports Web Bot Auth, enabling cryptographic verification of AI agents to eliminate fraud risk while maintaining business continuity.

Australian bank launches a 24/7 intelligent assistant capable of asynchronous human hand-off, joining the country’s major ...

More and more workplaces are leaning on artificial intelligence for onboarding, customer service and human resources. But not ...