Southwest Airlines follows different a boarding process from most major airlines, so you may wonder what it means when you ...

The software sounds a chime if a passenger attempts to board a flight before their assigned group is called, alerting the ...

A flight passenger and Reddit user took to the social media platform to share a recent airport story about an American ...

The carrier is deploying software at O’Hare that’s designed to keep passengers from jumping the line during boarding. The ...

CHICAGO — American Airlines’ technology that aims to eliminate boarding group scofflaws has come to Chicago. The software sounds a chime if a passenger attempts to board their flight before ...

Your boarding process might look a little different next time you fly American Airlines out of Chicago O'Hare International ...

American Airlines said it plans to continue refining its boarding process to make the experience less stressful for passengers and employees alike.

"This extra time will deliver a smoother boarding experience for customers by allowing for pauses between boarding groups, ...

and allowing customers to stow their bags and get settled before departure," American Airlines told Chron. Some of the first to enter the plane as part of the nine-group boarding process will be ...