Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

RestoPros of Tulsa, a leading restoration services provider serving the greater Tulsa metropolitan area, emphasizes its ...

STATE-OWNED telecoms firm TelOne has launched its 201-seat Omni Contact Centre, a new mobile platform designed to improve customer engagement by facilitating interactions between consumers and service ...

Lucinda Scott, customer service director at first direct, tells Insider about the factors behind the bank’s position as the UK’s number one customer service brand.

Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

SEEB DESIGN PRIVATE LIMITED has introduced SEEB, a digital platform focused on interior execution services across residential ...

Some people think of higher education in terms of traditional liberal arts colleges or research universities. But there are ...

Eloboss expands its unified platform with new supported game titles and a structured customer rewards system, reinforcing its ...

Collision repair’s future “will be decided by who connects the deepest,” he wrote in one post. “Efficiency and AI are powerful … but human connection, elevated soft skills — listening with empathy, ...

Judson Mill has been honored. Bon Secours St. Francis Health System has begun construction. Habitat for Humanity of ...

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