As the leading provider of converged communication solutions in Kenya, we hold ourselves to global standards that inform how we operate and steer our societal responsibility. This is congruent with ...

This is a service that enables M-PESA registered customers to send and receive money globally. Dial *840# to get started and send money across borders.

An illegal practice of attempting to impersonate Safaricom, by setting up a fake branded page to communicate with our clients to collect personal information putting them at risk. This is where ...

The virtual card is linked to your M-PESA wallet and enables you to make payments to international online sites for goods and services.

Frequently Asked Questions for Safaricom products and services.

The Bulk Payment service (Business to Customer - B2C) enables an organization to make payments/disbursements from a given M-PESA shortcode to mobile phones of individuals in real-time at the click of ...

The Daima Service aims at giving Safaricom subscribers an opportunity to extend their line’s lifecycle for a duration of time under the available options. Is the Service available to all customers?

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All In One bundle is a new integrated voice, data and SMS plan that allows you to choose a voice and data combination that suits your needs. Our All In One plans are in KShs. 1,000, KShs. 2,000, KShs.

Collect payments easily with no time limitations through M-PESA. The Paybill service is a cash collection service that allows your organization to collect money on a regular basis from your customers ...

With the Smart Tools, we give you the ability to quickly get the information you require in just a few easy steps. Just click on the specific smart tool, follow the easy prompts and get the correct ...

Daima is a service that enables customers to keep their lines active for a period of 6 months to 2 years without the need to top up. The service seeks to address the challenge of inactive lines for ...