Since 2022, OpenAI has been the primary character in the most interesting tech and business story in years. ChatGPT was early ...

Think you had a bad year? At least you didn't hire a North Korean, share war plans in the group chat, or DDoS yourself.

AI dynamic pricing is another AI use case that sounds great in theory. But it offers the opportunity to be implemented so poorly that it could severely damage the long term reputation – and economic ...

BEIJING, Oct 23 (Reuters) - Alibaba (9988.HK), opens new tab launched a new AI chatbot assistant service on Thursday, refreshing its push into a consumer-facing space that is dominated by ByteDance ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Powered by reusable Skills and Workflows, the platform automates customer journeys such as scheduling, order lookups, lead qualification, and account management - and seamlessly escalates to a human ...

Consumers in Singapore are some of the most optimistic about the positive impact of AI on society, with 68% believing it will bring benefits. Yet fewer than half, just 40 per cent, trust companies to ...

Jennifer McRae is a digital media producer for CBS Colorado with more than 25 years of experience in news. Jennifer is part of the digital team recognized for excellence for Best Website several times ...

PROVO, Utah and SEATTLE, Oct. 7, 2025 /PRNewswire/ -- Nearly one in five consumers who have used AI for customer service saw no benefits from the experience. That's a failure rate almost four times ...

The billionaire’s artificial intelligence company, xAI, has secured a deal with the government that will allow federal agencies to use the chatbot Grok for a small fee. By Kate Conger Reporting from ...