AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

A child in Texas was 9 years old when she first used the chatbot service Character.AI. It exposed her to "hypersexualized content," causing her to develop "sexualized behaviors prematurely." A chatbot ...

As corporate spending on artificial intelligence climbs, early dollars are landing in customer-facing tools. Companies are ...

The service is available on Korean Air's official website and mobile app, supporting 13 languages, including Korean, English, Japanese, French, Russian and German. Korean Air said it plans to expand ...