Authorities say they found accounts using computer programs or other automated tools for bookings just a week after new ...
Reporting from The Markup and THE CITY exposed how the bot, touted by the Adams administration, repeatedly served up false and damaging information.
Artificial intelligence-powered chatbots have moved from novelty tools to essential business systems, transforming customer service, sales, internal workflows ...
Ministry of Panchayati Raj launched PANCHAM, a Panchayat Assistance and Messaging Chatbot in collaboration with UNICEF, ...
Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...
Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...
The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.
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