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NCB Assist is a great way for customers to digitally request service assistance. Sharon Williams, Manager, Group Service Delivery, Retail Banking Division, provided an excellent overview of the easy-to-use customer service system on the latest episode of Inside Banking with NCB. Customers are able to log service complaints and actually track them. You may access it from your NCB Personal Online Banking profile. Go to https://youtu.be/g55sXuXWY1w to listen to the full episode on our Youtube chann
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