The story of the Tata Sumo beautifully illustrates the values instilled by Tata leadership. It was Ratan Tata who recognized the exceptional commitment of Sumant Moolgaokar, an executive known for his dedication to understanding customer needs. Moolgaokar often visited highway dhabas to gather feedback from truck drivers, demonstrating a hands-on approach to improving Tata vehicles. In appreciation of Moolgaokar’s efforts, Ratan Tata named the Tata Sumo after him, honoring his legacy of customer